Frequently Asked Questions

What is the Material of the Products?

All of our products are Genuine Leather. If you are looking for Synthetic Leather, you will not find it on our website. You can look at different channels.

How do I pay? / Why do my payments fail?

You must pay to complete your order. We work with Paypal as a payment provider

How Do I Proceed Through The Check Out Process?

Once you have finished adding items to your Shopping Cart, simply click the “Check Out” button on the Shopping Cart page and we will guide you through the check out process.

What Is A Fulfillment Address?

The fulfillment address is your shipping address. If you have an international address, it is very helpful if you rewrite your address before you order to it.

Which Countries Can We Buy? Do You Send To All Countries?

Of course. We're shipping all over the world. You do not pay for shipping. All cargos are free of charge. Your products will be delivered to your address safely. You can follow up your orders instantly.

How Can I Track My Orders & Payment?

After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number (article tracking number) will be given to you after the receipt given from shipping company.

How Safe Is My Personal Information?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the payment process. Our website does not want your card information and is not stored. Your card is secured by Paypal. Other For more information on how we protect and use your Information, please see our Privacy Policy.

Does Your Site Install Cookies?

Yes, we do install small packets of information on your computer temporarily. Cookies are used by us to streamline and enhance your ordering experience. In order to use our online store, you must have cookies enabled at all times.
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